SINCHRO

Shipping Methods

Important information about foreign shipping: Tolls, taxes, and other fees not indicated in the total price may apply to international shipments.

Easy Returns & Exchanges

RETURNS
Please contact Customer Service via email at info@sinchrostore.com with any questions.

HOW DO I RETURN MERCHANDISE PURCHASED ON SINCHROSTORE.COM?
SINCHRO is working to make your return process easy.
You can return items using any traceable method you wish. Please be sure your package is insured and the postage is prepaid. Once we receive your package, we’ll promptly refund the items you have indicated. Mail the package to:

SINCHRO LLC
POB 4031
West New York, NJ 07093
USA

 

WHAT IS THE SINCHROSTORE.COM RETURN POLICY?
If you’re not satisfied with your purchase, please return the item(s) within 45 days of the shipping date for a refund. We will not process returns postmarked 45 days after the shipping date. Items must be in their original purchase condition and include the original product packaging, tickets attached, and original packing slip. Returns will not be accepted if they have been worn, altered, washed or damaged.

WHEN WILL I SEE MY CREDIT OR REFUND?
The time it takes for a refund to appear will depend on your credit card company or bank. Typically, a refund will appear on the client's billing statement around 10 business days after the date of the refund.
For returns, refunds will only be issued upon reception of the returned item at our final shipping warehouse. Please allow up to 5 business days from the time the item arrives at our warehouse for the refund to be issued.

HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
Returns are typically received within two weeks from the time that you mail them. Once we receive your return in our Return Center, please allow approximately 2-10 business days for it to process.

HOW LONG WILL IT TAKE FOR MY CREDIT CARD TO POST TO MY ACCOUNT?
A credit will post to your account approximately 2-10 business days after the date we process your return. However, it may take up to two billing cycles for the credit to appear on your monthly bill.

Please contact Customer Service via email at info@sinchrostore.com with any questions.